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13Managing people Admins
Invite colleagues, change roles, resend invitations, reset an authenticator app and remove people.
Your team lives at Settings › People: everyone in the organisation, and the invitations still open. How many of your seats are in use is shown under Usage at Settings › Overview.
- Press Invite someone. In the dialog, enter their email address and choose Viewer, Field worker, Editor or Admin (see what each allows), then press Send invitation.
- The invitation appears under outstanding invitations until it is accepted. Resend sends a fresh 72-hour link; Remove cancels it.
- To change someone's role later, use Change role on their row.
- Remove takes a person out of the organisation. Views they shared stay behind for the editors and administrators; their private views go with them, and they are taken off any plans they were assigned to.
- If someone has lost the phone with their authenticator app, and their recovery codes, Reset app on their row puts them back on emailed codes. Only do it when you know it is them asking. They are emailed when it happens. See Two-step verification.
An open invitation holds a seat. Inviting people can't overshoot your seat limit, and the limit is checked again when the invitation is accepted. Both limits, your organisation's name, its language and its own address are set by us — email [email protected] if you need them raised.
Something not covered here?
Email [email protected] — we usually reply the same day. If you are not set up yet, we will put your municipality on the map in about twenty minutes.